• Windows Server, Linux (Ubuntu, RHEL, Debian, CentOS), macOS
• Active Directory, System Monitoring, Performance Tuning
• Hyper-V, VMware, VirtualBox, AWS Cloud
• Microsoft SQL Server (queries, data management)
• TCP/IP, DNS, DHCP, Network Configuration
• Grafana, Veeam Backup, Google Workspace
• ITIL Framework, Change Management
IAC, Tuscaloosa, AL | July 2025 – Present
• Administer Active Directory user accounts including provisioning, access
control, and security permissions for 30 employees
• Manage 150+ production workstations interfacing with manufacturing
execution systems and automated factory equipment
• Execute system monitoring and performance troubleshooting for critical
manufacturing systems
• Write SQL queries against Microsoft SQL Server 2014 for manufacturing data
accessibility
• Deployed Windows 10-11 migration for 100+ workstations with minimal downtime
• Configure hardware/software for onboarding: device imaging, network access,
application setup
TELUS Digital, Remote | August 2022 – June 2025
• Evaluated search engine results and AI responses for accuracy and user intent
alignment
• Assessed page quality and result ranking based on established evaluation
guidelines
Bevill State Community College | March 2021 – December 2021
• Deployed Windows 10 on 200+ student laptops using imaging software
• Hardware/software troubleshooting across campus labs, classrooms, and
offices
• Technical support for faculty/students: connectivity, software, hardware issues
• AWS Certified Cloud Practitioner
• CompTIA Security+
• CompTIA Network+
• CompTIA A+
• ITIL Foundation
• LPI Linux Essentials
• Ubuntu Linux Professional (Canonical)
• Career Essentials in System Administration (Microsoft)
• Customer Service Professional (Zendesk)
